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Wise Owl Animal Hospital

Receptionist

Reception · Tamuning, Guam
Department Reception
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $8.25+/hr.

 

Reception Position

Receptionists are the first and final impression clients have of Wise Owl. So, we are looking for individuals who see the unicorn in every animal, and can roll out the royal treatment for all our amazing clients. 

Receptionists manage the front of house and are responsible for answering phones, scheduling appointments, checking patients in, and billing out. As such, our receptionists interact with patients, clients, veterinarians, veterinary technicians, and support staff. 

This might be the right position for you if you:

  • Have the smile and energy of a golden retriever, 
  • Have the memory of an elephant and never forget names, faces, and procedures, 
  • Work like you have as many hands as an octopus has tentacles,
  • Can be as calm as a cat sunbathing on a windowsill when things get busy, and
  • Would enjoy a position that asks you to learn, grow, and develop yourself as part of a Parliament (group of owls). 

Overall, receptionists must present a compassionate and friendly demeanor, be detail-oriented, able to make good decisions, multitask and complete tasks efficiently, respond quickly and calmly to client concerns, and maintain high standards of customer service and patient care.    

Job Type:  Full-Time

Education:  High School Diploma, GED or equivalent

Experience:

  • 2 -3 years receptionist experience or
  • 2 - 3 years similar customer service position

Schedule:

  • 5 days a week: Sunday - Saturday
  • AM shift begins 7 AM daily
  • PM shift ends 8 or 9 PM depending on time of closing

Company Culture:

Wise Owl Animal Hospital offers careers in the animal care field, not jobs. As such, we are dedicated to keeping a certified staff, highly-trained and knowledgable in the most recent practices of traditional and integrative veterinary medicine. Our employees take part in monthly continuing education sessions, training, and meetings.  Staff at Wise Owl work hard and support each other in all departments of the hospital to provide excellent care and service to our patients and clients. 

Training & Growth Opportunities:

Wise Owl Animal Hospital offers careers in the animal care field, not jobs.  Receptionists are expected to expand their knowledge and skillsets to grow in their position. Opportunities for growth as trainers, kennel assistants, technicians, and more, are available to individuals who demonstrate strong performance, knowledge, and the embodiment of Wise Owl's core values. 

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  • Location
    Tamuning, Guam
  • Department
    Reception
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $8.25+/hr.